What is HUB?
HUB is our globally scalable ecosystem offering multi-mode data collection, analysis and reporting in one unified solution.
OUR ECOSYSTEM PUSHES TECHNOLOGY TO THE NEXT LEVEL ALLOWING OUR CLIENTS TO:
Produce Intuitive Dashboards
Information has never looked so good with dashboards that support quick analysis with multi-dimensional cubes and drilldowns to help you make better business decisions faster.
Put security first and foremost
Information is always protected because your client’s personal information is our utmost priority with our tiered next generation security tools and services.
SELECT FROM OUR EXTENSIVE LIBRARY OF QUESTION TYPES
We offer various question type options from a library based on years of global experience that best suit your research needs.
Provide seamless data flow
Ingest customer data, to make sure the right people get asked the right questions so you can enrich analysis afterwards.
Effectively deploy to the right people
Determine which invite is most effective through easy targeted A/B testing.
Conduct surveys in the format your customers want with one-way or two-way messages. We have experience with global studies with an array of local regulations and requirements.
Receive immediate feedback
Unique floating mobile layer on your website allows feedback to stay top of mind as responses are collected immediately upon site exit.
Simplify multi-language surveys
We can run international surveys as one survey with multiple translations imported via XML. We’re currently translating surveys in over 40 languages, including Arabic and Mandarin.
Quickly explore and build knowledge of the emerging themes from your customer verbatims. Refine rules to quantify and track known emerging themes over time.
Utilize emotional positioning systems™
Provide insights into the emotional positioning of packaging, print, media, television advertising or any other stimuli that can be emotionally mapped. Gives you precise, actionable knowledge about your brand or product.
Leverage the power of video
Capture your customer’s video in the comfort of their environments by recording via phone, tablet or webcam.
PROVIDE DEVICE INDEPENDENT
Auto device detection and survey routing for the most suitable format such as
mobile and tablets.
HUB has been designed to be secure and scalable from the ground up
It leverages cutting-edge global cloud service providers to protect the confidentiality, availability, and integrity of the platform and customer data.